Getting Started with Business Service Management (BSM)

BSM not only provides integrations for various ERP and CRM solutions, but also extends ceratin AEB business services and interaction points where beneficial. Additionally, BSM can serve as a hub for most APIs offered by AEB.

The following chapters describe the built-in side-by-side integrations available for the respective systems:

• SAP
• Salesforce
• Haufe X360 ERP

And functional extensions for these AEB business services:

• Origin & Preferences
• Trade Compliance Management
• Carrier Connect, Carrier Event Service, Monitoring & Alerting
• Customs Management